COURSE: PROFESSIONAL SECRETARIAL AND ASSISTANT DIRECTOR TRAINING

PROFESSIONAL SECRETARIAL AND ASSISTANT DIRECTOR TRAINING

WHY SHOULD YOU CHOOSE COURSE AT iEIT?

Training unit PRESTIGE: iEIT’s program is a secretarial and business assistant training program under Foreign Trade University.
Lecturer Professional: Top 1 Vietnamese University lecturer and Coach is assistant, secretary with a lot of real combat experience.
Combined theory, PRACTICE, EXCHANGE, sharing experiences in the profession.
CERTIFICATE is granted by the Institute of Business Training and Consulting, Foreign Trade University.
COMMITMENT to the output, FREE RESEARCH until students fully receive the teaching content.

CLASS MODEL:

Training model: CLASS – PRACTICE – COMMUNITY
Class model: 1 Lecturer – 1 Teaching Assistant – 1 Student Care
The system of daily practice exercises, monitoring the progress of the students, evaluating the final results of the course to give certificates to the students.

OBJECTIVES AFTER THE COURSE:

Understand and have a clear view of the work of a secretary, assistant.
Master secretarial skills such as arranging and preparing work schedules for leaders; conference organization skills; ability to organize business trips.
Master time management, teamwork, listening, presentation and negotiation skills.
Understand and effectively apply writing and presentation skills in a real work environment.
Train and improve consulting skills for leaders, skills in making and presenting reports to secretaries and assistants.

SESSION	DETAILS	PRACTICE
0.5 session	An overview of the assistant secretary profession Program introduction, overview of assistant secretarial profession, distinction between Secretaries and assistants The attitude of secretaries and assistants The career development path of secretaries and assistants The role of secretaries and assistants for the organization	Discussion 1: Distinguishing between secretaries and assistants: authority, scope of responsibility, etc.Following are the results of the discussion:(1) Building the portrait of a secretary, professional assistant(2) Career development path of secretarial and assistant professions
0.5 session	Skills in preparing schedules and agenda content Arrange working schedule for leaders by day/week/month/year; Prepare documents before each working session; Handling unscheduled work programs; Prepare working content; Working notices for stakeholders; Prepare the content of the leader’s speech.	Case study handling Group discussion: how to apply knowledge to work?
1 session	Internal document editing skills Formal requirements; Drafting requirements; Method of presentation, writing style of Notice; Method of presentation, writing style of Official Dispatch; Method of presentation, writing style for Regulations, Procedures, meeting minutes…	Practice drafting documents according to the template; Create detailed content for texts in common situations.
2 sessions	Skills in organizing conferences, meetings and business trips Prepare work content, work schedule; Book tickets, book hotels, prepare gifts for customers that are culturally and contextually appropriate; Prepare the program, the information related to the working session; Coordination of work programs in and out of the field	Case study handling Share real experience
2 sessions	Professional communication skills and diplomatic etiquette Communication concept Communication process Types of communication Barriers to communication Secrets of effective communication Principles of communication Professional communication skills: Ability to create sympathy in communication; Handshake technique when meeting; Business card handing techniques; Technique begins the story; Telephone communication skills; Techniques to create image and reputation for yourself through communication skills, welcoming customers and partners; Listening Skills……	Start-up activity Basic communication exercises, self-introduction and greetings and acquaintances. Case study on Barriers to communication Group practice on Nonverbal Communication Practice communication skills
1 session	Reporting and presentation skills Classification of reports Reporting skills Request a Report Report presentation skills Typical case studies on the current Report.	Practice preparing and presenting the Regular Report
1 session	Counseling skills Advisory overview and principles in consulting Skills in collecting and processing information in consulting work Presentation skills, persuading leaders on the issue being consulted	Group practice according to hypothetical situations: practice consulting skills, persuading the boss
1 session	Problem solving skills inside and outside the business Conflict General Introduction to Types of Contradictions Different styles of dealing with conflicts Conflict: Definition of Conflict Types of Conflicts How to manage and resolve conflict Crisis Definition of Crisis Distinguishing and identifying potential crises How to mitigate and plan for a crisis	Solve problems according to case study Group exercises on resolving conflicting situations, internal/external conflicts. Sharing experiences in dealing with internal/external conflicts, conflicts and crises.

FEES AND OFFERS:

~~4.500.000 VNĐ~~ ——->>>>> 3.500.000 VNĐ

Only 3,700,000 VND for all students who register and transfer tuition fees before the opening day;
Only 3,500,000 VND for students who register and transfer tuition fees before 05 days of opening;
Only 3,400,000 VND for a group of 2 or more students and transfer the tuition fee before 05 days of opening.

TRANSFER INFORMATION:

Account holder: Institute of Entrepreneur Instruction and Training (iEIT)
Account number: 137607368
Bank: Vietnam Prosperity Bank (VPBank)_Thang Long Branch
Transfer content: Full name_Phone_Logistics Skill